Customer Experience Strategies West | Testimonials
Hear what your peers have to say:
"Contextual insights and experiences."
- Gustavo Mothe, Head of Customer Strategy & Innovation, Sanofi Canada
"Lots of great context for Customer Experience practitioners."
- Mary Kirby-Gall, Director of Customer Experience, Canada Post
- Mary Kirby-Gall, Director of Customer Experience, Canada Post
"Really enjoyed the depth of insight and quality of topics. Speakers and content were both strong…Actionable insights from industry leaders in a format that cuts to the root of customer experience."
- James MacQueen, Chief Customer Officer, Teranet Inc.
- James MacQueen, Chief Customer Officer, Teranet Inc.
"Very good. Thought provoking and at a high level."
- Tracy Phililips, Director of Corporate Marketing, Unitron
"Great speakers. Totally relatable."
- Pamela Fragomeli, Director of Client Relations, Operitel
- Pamela Fragomeli, Director of Client Relations, Operitel
"My biggest challenge has been articulating my vision and goals to our executive team to obtain their buy-in on my plan and I've gathered today some great information and data that I cannot wait to bring back."
- Julie Daigle, Manager of Customer Experience Programs, Nissan/ Infiniti Canada
- Julie Daigle, Manager of Customer Experience Programs, Nissan/ Infiniti Canada
"Was refreshing to see "A" list companies acknowledging their failures and embracing the opportunities to improve practices, processes, expectations and culture. It's very hopeful to see companies with thousands of employees unite to increase the positive customer experience."
- Jane Swayze, Marketing Manager, Vicwest
- Jane Swayze, Marketing Manager, Vicwest
"Great speakers."
- Scott Monger, Manager of Customer Research, LCBO
- Scott Monger, Manager of Customer Research, LCBO
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