ServiceNow® Customer Service Management allows you to create a seamless customer experience from start to finish on a single platform. Fix issues before customers notice, and empower them with self-service. To learn more, visit www.servicenow.com/solutions/csm.html.
Kite wheel orchestrates intelligent customer journeys by unifying decisions across all touchpoint for brands and their agencies. Kite wheel’s innovative Customer Journey Hub unifies disparate systems, touchpoint and technologies to provide seamless customer experiences that drive real-time revenue as well as long-term loyalty. Kite wheel serves its global partner and client base from offices in Boston, New York City and London. For more information, please visit www.kitewheel.com and follow Kitewheel on Twitter and LinkedIn.
AND Agency provides an innovative brand of marketing, customer experience, and business process outsourcing to deliver results our clients can rely on. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships while staying current with industry trends. Simply put: we strive to inspire, be inspired, and offer a wide range of services to turn your big ideas into reality.
Luminoso’s customer analytics solution for global B2C enterprises understands and quantifies customer feedback at scale, so you can improve the customer experience.
Unlike other analytics technologies, which can’t handle unstructured data without months of expensive, hands-on tuning and massive data collection efforts, Luminous can understand high volumes of constantly arriving customer feedback within minutes, in any of 13 languages. Powered by Luminoso’s common sense natural language technology, you can quickly and inexpensively extract value from untapped data sources, quantify and track trends over time, and get visibility into the conversations that matter to you and your customers.
For more than 25 years, Shoppers’ View has been providing business insights to our clients. Using surveys, competitive intelligence, and mystery shopping, we help businesses improve, sales, training and increase overall customer satisfaction. By utilizing our reporting tools, our clients have the ability to quickly locate problem areas and track the progress in regards to how they are being corrected. Call us today for a consultation.
We are an independent nonprofit initiative with an objective that sounds like a paradox—to raise the level of global design education to an Ivy League standard, while at the same time reducing costs to as low as we can possibly take them. So, we democratize learning by providing top-notch curricular materials, and we aim to strike the perfect balance between academic rigour and practical relevance.
We continue to collaborate with top universities and companies, such as Stanford, Cambridge and SAP Labs, as well as such noted authors as Clayton Christensen and Don Norman, to share our knowledge with over a million designers every month.
Strategy Institute is an approved Educational Partner of the Interaction Design Foundation, the world’s largest UX design learning community.
As such, to provide value to you, we can give you 3 months of free membership to learn UX Design through this link! Join now and get your free 3 months.