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We organize Canadian “Voted Customer Service of the Year” award in 2026. Established in 10 countries, the program is recognized for its independent methodology and for providing a reliable benchmark of customer experience quality for consumers.
Participating organizations benefit from:
- A comprehensive, multi‑channel mystery‑shopping assessment with a detailed evaluation report on customer service performance.
- Category‑based benchmarking that supports team engagement and continuous improvement, with a view toward the trophy.
- Market recognition and a clear point of differentiation for winners.