Unlock The Exclusive CXS Summit 2026 Brochure

Explore the full agenda, speakers, networking experiences, and insights shaping the future of CX, CS, and Digital Experience.

Gain complete access to the official CXS Summit 2026 brochure and preview two days of strategy-rich sessions, real-world case studies, powerhouse speakers, and unmatched networking opportunities. Discover why 300+ CX, CS, and digital leaders attend Canada’s flagship customer experience event each year.

What’s Inside the Brochure

Get a clear, complete view of everything the two-day summit offers — from strategic content to hands-on frameworks and the industry leaders you'll meet.

Full Two-Day Agenda
Keynotes, panels, workshops, roundtables, and specialized CX, CS & DCX tracks.

World-Class Speakers
Insights from brands like Pet Valu, TIME, HubSpot, Sleep Country, CBC, Tennis Canada & more.

Networking & Experiences
Breakfasts, receptions, lounges, and curated peer-to-peer sessions.

Actionable Frameworks
ROI tools, AI roadmaps, journey intelligence, and measurable success models.

Experience the Summit Difference

See how the summit goes beyond sessions — delivering memorable experiences, strategic connections, and practical value designed for modern CX & CS teams.

Premium Delegate Experience
Complimentary meals, reception, and a top-tier venue designed for effortless networking.

Real Success Stories
Case studies from organizations winning in AI, omnichannel strategy, and fan engagement.

Future-Ready Insights
Agentic AI, autonomous support, ML infrastructure, and next-decade CX trends.

Cross-Industry Perspectives
Retail, sports, nonprofit, tech, entertainment, financial services & more.

HOURS OF INNOVATIVE CONTENT

20+

HOURS OF NETWORKING

10+

TOP CX, DCX & CS SPEAKERS

40+

OVERALL ATTENDEE SATISFACTION

93%

HOURS OF INNOVATIVE CONTENT

20+

HOURS OF NETWORKING

10+

TOP CX, DCX & CS SPEAKERS

40+

OVERALL ATTENDEE SATISFACTION

93%

300+ Attendees

40+ Speakers Across 3 Tracks

20+ Hours of Networking

35+ Sessions, Case Studies & Workshops

Featured Speakers

NETWORK WITH THE BRANDS REDEFINING CUSTOMER EXPERIENCE