Aaron Rzepka

Business-centric Information Technology Executive offers 25 years’ experience leading delivery of enterprise-class IT services at scale for prominent global brands. Applies systems design thinking, game-theory and diplomacy lessons learned as a sponsored international strategy-game player to creating workable, easy-to-use, processes and automations that streamline systems with myriad variables and dependencies. Expert at selecting/managing external partners, building diverse, customer-focused hybrid FTE and outsourced teams, and developing talent within the teams. Viewed by business leaders in high visibility, high-pressure environments as a trusted partner dedicated to making technology safe, reliable and simple to use. Combines strong management, interpersonal, and technical skills to lead 75 people and manage $14M IT spend. Maximizes ROI by building technology roadmaps aligned with strategic corporate goals, finding ways to deliver better IT service at lower cost, and aggressive vendor management/negotiation. “Aaron possesses exceptional interpersonal skills that facilitate him getting the job done right.” “Aaron challenges our thinking in a positive way. His analytical mindset and the thought he puts into decisions are very helpful. We can push Aaron and still get results where others fold under pressure.”                Core Competencies

• IT Service Strategy & Delivery
• ITIL/ITSM Implementation
• Application Development
• Process Development & Automation
• Business Relationship Management
• Information Security
• Project Management
• Budgeting
• Team Building, Mentoring
• Outsourcing
• Technical Support
• Vendor Management/Negotiation

Certifications ITIL V3 Foundation, Microsoft Certified Professional, CompTIA A+, Network+, Server+, Security+ Certificates