Missed our CXS Webinar? You can check out the recording now! Explore the evolving intersection of Customer Experience (CX) and Customer Success, featuring industry leaders who share practical insights, real-world examples, and best practices. The session highlights how organizations are breaking down silos between sales, marketing, product, and support to deliver unified, proactive, and value-driven customer journeys.

Key topics include:
– Leveraging AI and digital tools
– Balancing automation with human connection
– Building business cases for CX investment
– Adapting to changing customer behaviours

Gain actionable strategies to drive retention, growth, and measurable business outcomes through integrated CX and Customer Success initiatives.

Speakers: Mohammed Alqaq of Oracle, Michael Marchand of Advantage Solutions and Stephen Diorio of Green Thread