Canada’s largest customer experience summit, with 20+ award winners. This interactive forum is designed for CX executives looking to create transformational experiences that increase profitability across the entire customer journey.
This summit will provide you with exclusive access to state of the art information, unavailable elsewhere! Join one of North America’s largest and most informative Customer Experience summits for the most up to date content.
Drive competitive differentiation to enhance your customer satisfaction and cement loyalty. Acquire concrete tools to improve service quality, engage employees, integrate channels, and innovate processes.
Accelerate your progress to:
Gain exclusive insights unavailable elsewhere to deliver on your brand promises and thrive in the experience economy!
Inspector Chris Boddy is in his 24th year with the Toronto Police Service and is currently in charge of the Service’s newly formed Customer Service Unit. The majority of his career has been dedicated to front line community policing roles, during which time he completed a BA in Justice Studies at the University of Guelph. Over the last several years, he and Deputy Chief Mike Federico have shared the Service’s Mental Health portfolio which includes overseeing the Mobile Crisis Intervention Teams, supporting the Toronto Police Service’s Board’s Mental Health Sub-Committee, partnering with community agencies to assist in the development of training for officers when responding persons in crisis. Chris represents the TPS in both social and mainstream media. He has one of the largest social media following of any officer in the world.