Madhur Choudhary is Senior Director of Customer Success at Trackunit, a leading IoT and construction technology company. Based in Toronto, he leads the North America CS practice, overseeing a portfolio of enterprise and mid-market customers across the construction and rental equipment industry.With over four years at Trackunit and a career built on the intersection of data, customer outcomes, and team leadership, Madhur brings a practitioner’s perspective to customer success – focused on segment-specific journeys, proactive retention, and delivering measurable value across the customer lifecycle.He is passionate about applying AI and behavioral insights to scale CS impact without losing the human element.
Day 1: May 28, 2025
Day 2: May 28, 2023
